Learning to apply emotional intelligence in the workplace is critical to business success. In school, we were put into teams, but we were never taught how to work with those teams. Our instructors gave us stress, but they never taught us how to handle and manage our stress. You see, most of these life skills are not taught in school or the workplace, for that matter. In today’s day and age, soft skills are just as, if not more, important than hard skills. Being aware of your emotions are skills that can be taught, and this keynote will start you off with the basics.



Senior employees typically possess superior technical abilities; however, this is only one half of the equation required to increase the success of your organization. Management and senior leaders must focus on the skills necessary to work with others and get the best results from their teams. Real leadership is about inspiring, motivating and igniting passion in others. 

So, how do we teach people to inspire, motivate and ignite passion in others? We do this by teaching them how to apply emotional intelligence in the workplace.

While it may sound counter-intuitive to tune into and focus on emotions in the workplace, it is a strong component in effectively managing in today’s diverse workplace.  From a business perspective, understanding the attitudes and behaviours of your people is critical. It is the people, not things, which create an organization’s competitive advantage; and when you start treating people as people, it’s incredible what they can accomplish.

“You get the best efforts from others not by lighting a fire beneath them but by building a fire within.”

Bob Nelson

Professionals with high emotional intelligence have exceptional self-awareness, better control of their actions, and have more empathy for others.  An increased level of emotional intelligence can also help individuals manage stress better, build healthier relationships, and be more successful in work and life.  These qualities are all vital elements of effective leadership.

The good news is that emotional intelligence can be learned, developed, and enhanced.  Incorporating EI into your repertoire will take your leadership skills to new heights, and this “Emotional Intelligence in the Workplace” keynote will start you off with the basics.   




What emotional intelligence is and why it is critical to leadership.



About the EQ-i 2.0 model and explore its five composite scales.



How the 15 EI competencies impact workplace effectiveness.



A basic awareness of your EQ and understand how it relates to your work.


There is more to being smart than just IQ.  We all know that IQ isn’t everything, as being a genius doesn’t automatically equal success.  Just like your IQ is a numerical value correlated with cognitive ability or traditional intelligence, your EQ (Emotional Quotient) is a numerical value associated with your emotional intelligence.

Your technical skills and cognitive intelligence might be what is listed on your resume and landed you the job, but as you move up the proverbial corporate ladder and advance throughout your career, their importance starts to wane. In fact, Human Resources professionals insist that while a high IQ might get someone hired, a high EQ will get them promoted!

Technical skills and IQ will not lead teams to greatness without emotional intelligence. Incorporating emotional intelligence into your repertoire will take your leadership skills to new heights.  Great leadership is about inspiring, motivating and igniting the passion within the workplace. Learning to lead from both the heart and the mind is essential.

Developing emotional intelligence in the workplace will allow you to adapt your leadership style as required so that you can become a more compelling and inspirational leader in all situations and with all kinds of people.