FREQUENTLY asked QUESTIONS

 

FAQ’S

Q: I didn't get an email after purchase! What should I do?

A: Oh no! That isn’t supposed to happen. First things first, please check your junk mail. Chances are, my emails have been sent there. If the emails are not in your junk mail, then please wait 15 minutes after purchase, if you still don’t receive an email, contact me at [email protected]

Q: what does the online training include?

A: Our online training programs include video lessons and a Get Unstuck Toolkit. We have a detailed list below of what is in each program…

Mini Class, Get Unstuck and Empowered with Emotional Intelligence – Read Me Document (downloadable file), 6 video lessons, 6 Learning Guides (downloadable files), 1 Life Learning Guide (downloadable file), Final Exam.

Minor Program 1, Introduction to Emotional Intelligence –  Read Me Document (downloadable file), 10 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Minor Program 2, Self Perception – Read Me Document (downloadable file), 6 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Minor Program 3, Self Expression – Read Me Document (downloadable file), 6 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Minor Program 4, Interpersonal  – Read Me Document (downloadable file), 6 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Minor Program 5, Decision Making – Read Me Document (downloadable file), 6 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Minor Program 6, Stress Management – Read Me Document (downloadable file), 6 video lessons, 1 Learning Guide (downloadable file), 1 Life Learning Guide (downloadable file), Get Unstuck Journal, Final Exam.

Mastery Program, Leading with Emotional Intelligence – Read Me Document (downloadable file), 34 video lessons, 1 Learning Guide (downloadable file), 6 Life Learning Guides (downloadable files), Get Unstuck Journal, Final Exam.

Q: How do I login to my account so that I can access my online courses?

A: We host our online courses at the url, courses.carolynstern.com OR you can get them from my site. Click on the “Online Programs” drop-down menu in our side bar, select “Program Login” and we will automatically redirect you!

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